PRIVACY POLICY

Overview

ProcessSpec ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. If you have questions, contact us at [email protected].

Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, email address, phone number, company name, job title) submitted through our contact form or demo requests
• Account information when you become a customer
• Communications you send us, including support requests and emails
• Usage data and configuration information within the ProcessSpec platform

We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule demonstrations
• Provide, operate, and improve the ProcessSpec platform
• Send you product updates, support communications, and relevant information about your account
• Analyze usage patterns to improve our product and website
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data to serve advertising.

Data Sharing

We share your information only in the following circumstances:

• With service providers who help us operate our business (e.g., email delivery, form processing, scheduling tools), under contractual confidentiality obligations
• If required by law, regulation, or legal process
• In connection with a merger, acquisition, or sale of assets, with appropriate notice to you

Data Retention

We retain your information for as long as necessary to provide our services or as required by law. If you would like us to delete your data, contact us at [email protected] and we will respond within 30 days.

Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. See our Security page for more detail.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].

Changes to This Policy

We may update this policy from time to time. We will notify active customers of material changes by email. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email us at [email protected].